I thank you for adhering to my new guidelines for our mutual good health!
I am in compliance with massage industry and CDC protocols for cleaning and disinfecting and will implement and update you to any further protocols set forth by the Commonwealth of Massachusetts and the Oxford Board of Health as they become available.
Before your massage: Please complete your client intake form. You will receive a prompt in your appointment reminder if you haven’t updated your personal and health information in the last 12 months.
One day prior to your appointment, you will receive your second appointment reminder which now includes COVID-19 information and consent for treatment. Please read it carefully and sign if you are well enough to come to your appointment. You will need to read and sign before every appointment.
If you are experiencing any symptoms of any illness, you must call to reschedule. There are no late cancellation fees at this time. When you arrive for your massage, please wait in your car and I will text you when you may come in. If you do not have a cell phone I will come outside to alert you. You must wear a mask when you come in the office.
Do not wear any gloves into the office. Please limit the personal items you bring into the office and keep your phone stowed away for the duration of your treatment. Wash your hands thoroughly before entering my treatment room.
During your treatment: We will still have a short conversation about your goals for the treatment. If you have a lot of concerns or questions about your massage treatment please call me a day or two prior to your appointment so we can have a longer discussion by phone. You must wear a mask when you are face up and in sidelying positions. I am working on another solution for when you are face down.
After your massage: I will exit as usual to wash and sanitize my hands. Once you are dressed, please remain in the room and I will knock before returning to wrap up your session and collect payment. I will no longer collect payment at the front desk. I am happy to rebook your appointment before you leave or any time by phone or text. I encourage you to wash and sanitize your hands as you exit the office.
I have been going to Carol for just about two years now, and always leave feeling much better than when i walked in. She takes the time to listen to my concerns, and uses a combination of gentle and deep massage to address problem spots and help me relax. She's helped both acute problems and chronic/long-term issues, and i'm so grateful to have found her! i highly recommend her services! -Jess